Altman management company
We providing high quality service to apartment owners and advisors of investment capital. We utilize the latest information systems technology and sales, marketing, maintenance, and operational techniques to provide superior service and asset performance to all of our clients. We have assembled a first-rate team of property management professionals to form our executive team. With combined property management experience of more than 75 years, this team has a proven track record of attaining optimum results in property performance while exceeding the expectations of our clients with exceptional, highly responsive service.
One of the most important factors related to high level property performance is training. We utilize Grace Hill for its training needs which is considered the industry's leading provider of state-of-the-art online education offering high quality, interactive property management education. Training programs include:
- Management Training
- Fair Housing and Preventative Law
- Leasing Training
- Safety and Risk
- Maintenance Training
- Esite Software Training
- Leadership Development
- Financial Analysis Training
- Shopping Report Evaluations
Audit and Compliance Services
Our internal audit department audits every property annually for accuracy and legal compliance of all property and leasing paperwork. Audits are done on site to ensure that all financial information is correct and complete within the property management software system.
We have an progressive ad agency level marketing and graphic design department. The Marketing department collaborates with on-site teams to create and execute strategic marketing plans and effective advertising campaigns. Our Marketing and Design team provides: copywriting, branding, rebranding, logo design, flyers, promotional items, price sheets, permanent signage, etc., as well as the creation of web templates (Craigslist and other types of HTML postings), e-mail templates and various outreach collateral.
The Marketing Department also houses an Interactive Marketing Specialist who is responsible for web site recommendations, content management, social media and local listings.This critical component ensures that clients are able to utilize online avenues to drive traffic to their communities.
Our on-site property service technicians are highly skilled and knowledgeable in areas of asset preservation, expense control, emergency preparedness, safety and risk management, and mold remediation.
Capital asset inspections are performed by a member of our construction team as part of the annual budget process. Scopes of work are developed and proposals for repair are reviewed. Property inspections are performe on a monthly basis, reporting on unit make-readies as well as key control, exterior building appearance and landscape maintenance.
The maintenance training and customer service programs ensure both asset preservation and customer satisfaction.
Management Information Systems
We view information systems as an integral component in our commitment to customer service with the MIS team readily available via phone or e-mail for troubleshooting. Substantial investments have been made in personnel and infrastructure allowing support staff to quickly identify problems and reduce downtime. Our MIS team offers a variety of applications that streamline reporting and increase property productivity. We currently utilize AMSI eSite as our property management software program. We also use LRO software for clients who wish to use a revenue management system. We offer a web based property management system to provide clients with real time data.
Our asset management team provides a broad range of services depending on clients' goals for their investments. Our asset management team is skilled at strategically operating an asset to maximize the return on investment. Asset management services provided include:
- Income and expense projections
- Valuation analysis
- Revenue management
- Advising on asset repositioning
- Broker selection and management
- Reviewing or creating property proformance market data
- Projecting market trends
- Property tax evaluations
- Cash balance projections
- Underwriting potential acquisitions
- Recommendations for potential dispositions
- Capital expense evaluations and projections
Condominium Association Management
We provide full service management of community associations as well as rental units for bulk buyers and independent investors. There is a benefit related to the well established controls and processes of our rental management business such as advertising, marketing, leasing and renewal rent collection, unit inspections and repairs, and maintenance. We believe in customizing our management services to the specific needs and desires of each community association. Our array of services include:
- Accurate and timely financial reporting and accounting
- Annual budgeting
- Coordination of board meetings
- Supervision of on-site staff, contractors, marketing and construction
- Implementation of association policy