Careers

Associate Training Manager

Boca Raton, FL

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of apartment homes. We are looking to add an experienced Associate Training Manager!

Responsible for the development and delivery of training programs to associates from all divisions – Management, Development and Construction.  They will be a goodwill ambassador for Altman and foster teamwork in their approach to every position they hold while providing training.  They will ensure alignment with strategic business objectives and ensure a high quality of delivery to all associates of the company.

Essential Duties and Responsibilities:

Training:

•  Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and collaborate with management from all divisions to identify company training needs.
• Deliver engaging content which aligns with the operational needs of the business and provides content that enhances performance.
• Oversee and direct seminars, workshops, individual training sessions, and lectures.
• Develop and implement an effective training curriculum for each division.
• Prepare hard copy training materials such as module summaries, videos, and presentations.
• Facilitate Train the Trainer sessions for those areas of the business where someone other than the Training Manager will be delivering the training material.
• Develop and conduct onboarding program for new associates
• Draw an overall or individualized training and development plan that addresses needs and expectations.
•  Monitor and evaluate training program’s effectiveness, success, and ROI periodically and report on them.
• Manage online Policy and Procedures Manual and provide on boarding / signature start support.
• Assign and track Gracehill online training compliance and communicate to portfolio.
• Order and monitor 3^rd party shopping reports.
• Prepare and assist with creating managers meetings, annual Altman awards and annual AMC conference.
• Monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Other duties assigned.

Minimum Qualifications

Education:

 Bachelor’s degree in Education, Business, Communication, Organizational Development, or comparable work experience.

 Experience:

• Must have a minimum of three to five years training/development experience.
• Multi-family property management experience strongly preferred.

 Skills:

•  Outstanding communication, facilitation, and presentation skills
• Strong computer/technology skills including Microsoft Office and Web Conferencing
• Ability to plan, multi-task and manage time effectively
• Ability to learn and institute Altman and industry standards
• A positive, team-oriented attitude
• Excellent leadership skills.
• Solid knowledge of the latest corporate training techniques
• Ability to work with a diverse group of people and customers
• Must be proactive, responsive and must demonstrate high level of performance
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skill
• Track record in designing and executing successful training programs

Service Technician

Odessa, Florida

Seeking an EXCEPTIONAL Service Technician for our apartment community under construction, located in the Odessa area in Florida. Now accepting applications to fill this role in mid to late June.

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of apartment homes.

The Service Technician responsibilities include but are not limited to:
• Assist Service Manager with maintaining the physical assets of the property in a neat, clean condition and in excellent state of repair in accordance with company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner.
• Assist the Service Manager with organizing and prioritizing service requests and general maintenance tasks.
• Work with Service Manager to ensure that vacant units are made rent-ready in a timely manner. Turns should be completed within three days unless there is an unforeseen complexity to the turn. In absence of Manager, oversee turn-key work of outside contractors.
• Perform preventive maintenance required for each piece of equipment in accordance with all provided Schedule(s) of Maintenance.
• Know and adhere to the company’s safety program, policies and procedures. Assist Service Manager with maintaining the hazard communications program. Promote and perform safe work practices.
• Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies.
• Clearly communicate with residents and maintain customer service standards.
• On call 50% of the time on a rotating schedule is required.
• Must have the ability to work weekends.
Education
• Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions.
Experience
• Required HVAC LICENSE
• Under direction of Service Manager, the Service Technician must be able to diagnose, repair and perform the following:
• Basic plumbing
• Basic electrical (when no license is required)
• Sheetrock
• General carpentry
• Painting
• Irrigation systems
• Landscaping
• Pressure washing
• Garbage and recycling removal