Careers

Assistant Service Manager

Houghton, MI

High school diploma or equivalent preferred. For safety, productivity and service reasons, the position requires the ability to read, write and speak English In addition, the position requires the ability to accurately perform basic mathematical functions. •Experience Minimum of one-year previous experience in property management maintenance, other building maintenance or related trade. Older properties (5+ years) may also require previous renovation experience. •Skills Under direction of Service Manager, the Service Assistant must be able to diagnose problems with and repair the following: Major appliances HVAC Basic/intermediate plumbing Basic/intermediate electrical (when no license is required) Sheetrock General Carpentry Pool care (if required by property) Pest control (if required by Property) Roofs and gutters Wallpaper/painting Foundation/sidewalk Irrigation systems In addition the position requires the following skills: 4.Licenses •Ability to work well with people •Effective verbal communication skills •Superior customer service skills •Ability to perform the essential functions with minimal direct supervision •Ability to function as a team player •HVAC Refrigerant Transition and Recovery Certification, Type Il* (property specific) •Driver’s License and valid insurance •Other licenses and certifications as required by state or federal laws This requirement may be waived if other staff associates are licensed; or associate may be given the opportunity to complete the course after hiring. ESSENTIAL JOB FUNCTIONS Attendance 1. Scheduled workdays may vary. Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals possess the ability to work their scheduled hours on a consistent basis and work overtime hours when requested. Position requires the ability to be on call to perform services, as scheduled or as necessary. Equipment •Position requires individuals to furnish their own or drive company-supplied vehicle (if available) to transport tools and supplies around the property. Individuals must be able to drive the vehicle without jeopardizing the safety of residents and fellow associates. •Position requires individuals to be able to use general maintenance equipment including, but not limited to: hand tools, paint equipment, pressure washing equipment, ladders, Freon recovery units, landscaping equipment, pool chemicals, ice removal equipment (where required) and required safety equipment. •Position requires individuals to wear specified maintenance uniform apparel and safety equipment as required. GENERAL 1. Assistant Service Manager with maintaining the physical condition of the property according to company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner. Service Assistants will spend 90-95% of their time performing hands-on repair/maintenance work. The remaining 5-10% will be spent supervising the work of other associates and outside contractors in the absence of the Service Manager. Position requires the ability to 1ransport or move up to 60 pounds for variable distances; the mobility and flexibility to use ladders and to access and work in confined spaces and at heights in excess of eight to nine feet The position requires the ability to personally perform general maintenance repair tasks without endangering one’s sett residents or fellow associates. •Assist the Service Manager with organizing and prioritizing service requests and general maintenance tasks. •Work with the Service Manager to ensure that vacant units are made rent-ready in a timely manner. In absence of Manager, oversee the turn-key work of outside contractors. •Perform preventive maintenance work as directed. 5. Know and adhere to the company’s safety program, policies, and procedures. Assist Service Manager/Manager with maintaining the hazard communications program. Promote and perform safe work practices. •Participate in AMC 1raining classes, meetings, and activities, as required. •Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies. •Clearly communicate with residents and maintain customer service standards. ADDITIONAL FUNCTIONS 1. Assist Service Manager with department personnel management functions, budgeting, and re-forecasting, as required/directed. 2 Assist Service Manager with scheduling and supervising other maintenance staff and the work performed by outside contractors. •Assist Service Manager with maintaining a proper inventory of supplies and tools sufficient for providing service and maintaining the property. Purchase supplies as authori7.ed and directed using the standard purchasing and proper bidding procedures. •Assist Service Manager with preparing staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines. 5. Assist in a systematic preventive maintenance program of property equipment, tools, and appliances. 6. Other tasks as assigned by supervisory staff. Physical Requirements: •There is a frequent need (50% to 75%) of the time to work outside and to work on variable terrain and under variable weather conditions. There is occasional exposure to paint fumes, solvents, adhesives, etc. •There is a constant need to be on feet (75% to 100% of the time). •There is a constant need (75% to 100% of time) to perform the following physical activities: •bend/stoop/squat/Kneel •climb stairs •push or pull •reach above shoulders •climb ladders •grasp/grip/turning •finger dexterity Routine maintenance, repairs, clean-up Access to 2nd and 3rd floor apartments Move equipment, appliances, etc. Routine maintenance, repairs, paint, remove equipment and stock Perform routine maintenance repairs Handle tools and equipment, perform routine maintenance repairs, use phone Handle tools and equipment, perform routine maintenance repairs •Lifting/carrying (supplies, blower, ladders, appliances, etc.) •Over 15O lb. •between 75-15 0 lb. •between 25-75 lb. •between 1-25 lb. Rare need (less than 1% of the time) Occasional need (under 25% of the time) Frequent Need (50% to 75% of the time) Constant Need (75% to 100% of the time) NOTE: Lifting and carrying of weights exceeding 50 lb. is best accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, A/C units, abandoned sofas, etc. Vision Requirements: •Constant need to observe areas needing attention/correction. Read cautionary labels, respond to written instructions from staff. •Frequent need (50% to 75% of the time) to see clearly things beyond arm’s reach. Observe and assist service supervisor, observe problems throughout the property. Hearing Requirements: 1. Essential. Frequent need (50% to 75% of the time) to receive instructions from residential management Need to be able to respond to verbal warnings in the event of emergencies and to hear equipment sounds and approaching vehicles while working in common areas. Speaking Requirements: 1. Essential. Frequent need (50% to 75%) to ask questions, order supplies, communicate with residents regarding service requests.

Employment Benefits · Competitive Salaries · Medical/Dental/Vision Benefits · Bonus Programs · Employer Paid Life/Long/Short Term Disability Insurance · 401(K) Retirement Savings Plan · Training and Career Development · Employee Assistance Program · Paid Holidays and Vacations · Tuition Reimbursement · Volunteer Paid Time Off

Service Manager

Hialeah, FL

Altman Management is seeking an EXCEPTIONAL Service Manager for our premier community; Avalon Bonterra Central luxury 314 apartment home community located in Hialeah, FL. Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes. The Experienced Service Manager effectively manages the maintenance function at a luxury residential apartment community to: Meet or exceed quality standards of maintenance and resident service; preserve the asset by a systematic program of preventive maintenance; promote safe work practices and reduce potential liability, and administer maintenance contracts. The successful applicant will possess the following skills/abilities: • Ability to perform basic to intermediate mathematical functions; • Ability to diagnose problems and repair: major appliances, basic to intermediate plumbing and electrical, sheetrock, general carpentry, roofs and gutters, painting, irrigation, door, and postal box locks • HVAC Refrigerant Transition and Recovery Certification Type II required • Must be EPA Certified; Pool Certification preferred • The position also requires the ability to lead and motivate others, • Superior customer service skills • The ability to organize and prioritize service requests and preventive maintenance. • It requires the preparation of staffing schedules, training and management of subordinates and management of the maintenance expense to budget • It requires the ability to work any of the 7 days per week to accommodate scheduling, as well as ability to be on call in the evenings and/or weekends as scheduled. • Valid Driver’s license required Education: • Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English clearly and fluently. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions.

Experience: Preferred CAMT Certified. Experience working on luxury apartment rentals with 2 years+ experience as Maintenance Supervisor required. Avalon Bonterra is a 100% non-smoking Community.

Employment Benefits: Potential Bonus Incentives Competitive Salaries Medical/Dental/Vision Benefits Employer Paid Life/Long/Short Term Disability Insurance 401(K) Retirement Savings Plan Training and Career Development Employee Assistance Program Paid Holidays and Vacations Tuition Reimbursement Volunteer Paid Time Off

Service Technician – Boca Raton, FL

Boca Raton, FL

Altman Management Company is seeking an EXCEPTIONAL Service Technician for our Altis Boca Raton Association, located in Boca Raton, FL. Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes. The Service Technician responsibilities include but are not limited to:  • Assist Service Manager with maintaining the physical assets of the property in a neat, clean condition and in an excellent state of repair in accordance with company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner. • Assist the Service Manager with organizing and prioritizing service requests and general maintenance tasks. • Work with the Service Manager to ensure that vacant units are made rent-ready in a timely manner. Turns should be completed within three days unless there is an unforeseen complexity to the turn. In absence of Manager, oversee the turn-key work of outside contractors. • Perform preventive maintenance required for each piece of equipment in accordance with all provided Schedule(s) of Maintenance. • Know and adhere to the company’s safety program, policies, and procedures. Assist Service Manager with maintaining the hazard communications program. Promote and perform safe work practices. • Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies. • Clearly communicate with residents and maintain customer service standards. • On-call 50% of the time on a rotating schedule is required. • Must have the ability to work weekends. Education • Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Experience • Prefer experience working on luxury apartment rentals. • HVAC License • EPA License • Under direction of Service Manager, the Service Technician must be able to diagnose, repair and perform the following: • Basic plumbing • Basic electrical (when no license is required) • Sheetrock • General carpentry • Painting • Irrigation systems • Landscaping • Pressure washing • Garbage and recycling removal

Employment Benefits: Competitive Salaries • Medical/Dental/Vision Benefits • Employer Paid Life/Long/Short Term Disability Insurance • 401(K) Retirement Savings Plan • Training And Career Development • Employee Assistance Program • Paid Holidays And Vacations • Tuition Reimbursement • Paid Volunteer Time Off

Service Technician – Kalamazoo, MI

Kalamazoo, MI

Willow Creek Apartments located in Parkview Hills is seeking to fill a FULL-TIME Maintenance Technician. This position offers 40hrs/week with hourly pay and benefits! Applicant’s requirements: • Must have reliable transportation • Must be available to work on-call after hours and weekends one week per month • Maintenance experience required (1 year) • Basic set of tools • Able to lift at least 50lbs • Experience with HVAC is preferred but not necessary • Must have basic electrical, plumbing, and drywall experience Responsibilities include, but are not limited to: • Grounds work • Apartment Work-Orders • Emergency Maintenance/On-Call Status • Unit Turnover • Snow Removal • Provide customer service towards residents

Employment Benefits: Medical/Dental/Vision Benefits Employer Paid Life/Long/Short Term Disability Insurance 401(K) Retirement Savings Plan Training and Career Development Employee Assistance Program Paid Holidays and Vacations Tuition Reimbursement

Service Technician – Lutz, FL

Lutz, FL

Altman Management Company is seeking an EXCEPTIONAL Maintenance Technician for our Altis Promenade Association, located in Tampa, Florida. Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes. The Maintenance Technician responsibilities include but are not limited to: • Assist Maintenance Manager with maintaining the physical assets of the property in a neat, clean condition and in an excellent state of repair in accordance with company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner. • Assist the Maintenance Manager with organizing and prioritizing service requests and general maintenance tasks. • Work with Maintenance Manager to ensure that vacant units are made rent-ready in a timely manner. Turns should be completed within three days unless there is an unforeseen complexity to the turn. In absence of Manager, oversee the turn-key work of outside contractors. • Perform preventive maintenance required for each piece of equipment in accordance with all provided Schedule(s) of Maintenance. • Know and adhere to the company’s safety program, policies, and procedures. Assist the Maintenance Manager with maintaining the hazard communications program. Promote and perform safe work practices. • Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies. • Clearly communicate with residents and maintain customer service standards. • On-call 50% of the time on a rotating schedule is required. • Must have the ability to work weekends. Education • Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Experience • Prefer experience working on luxury apartment rentals • HVAC LICENSE • Under the direction of Maintenance Manager, the Maintenance Technician must be able to diagnose, repair and perform the following: • Basic plumbing • Basic electrical (when no license is required) • Sheetrock • General carpentry • Painting • Irrigation systems • Landscaping • Pressure washing • Garbage and recycling removal

Employment Benefits: • Medical/Dental/Vision Benefits • Employer Paid Life/Long/Short Term Disability Insurance • 401(K) Retirement Savings Plan • Training and Career Development • Employee Assistance Program • Paid Holidays and Vacations • Tuition Reimbursement • Paid Volunteer Time Off

Service Technician – Tampa, FL

Tampa, FL

Altman Management Company is seeking an EXCEPTIONAL Service Technician for our apartment community, located in Tampa, Florida. Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes. The Service Technician responsibilities include but are not limited to: •Assist Service Manager with maintaining the physical assets of the property in a neat, clean condition and in an excellent state of repair in accordance with company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner. •Assist the Service Manager with organizing and prioritizing service requests and general maintenance tasks. •Work with the Service Manager to ensure that vacant units are made rent-ready in a timely manner. Turns should be completed within three days unless there is an unforeseen complexity to the turn. In absence of Manager, oversee the turn-key work of outside contractors. •Perform preventive maintenance required for each piece of equipment in accordance with all provided Schedule(s) of Maintenance. •Know and adhere to the company’s safety program, policies, and procedures. Assist Service Manager with maintaining the hazard communications program. Promote and perform safe work practices. •Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies. •Clearly communicate with residents and maintain customer service standards. •On-call 50% of the time on a rotating schedule is required. •Must have the ability to work weekends. Education •Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Experience •Prefer experience working on luxury apartment rentals •HVAC LICENSE – Required •Under direction of Service Manager, the Service Technician must be able to diagnose, repair and perform the following: •Basic plumbing •Basic electrical (when no license is required) •Sheetrock •General carpentry •Painting •Irrigation systems •Landscaping •Pressure washing •Garbage and recycling removal Employment Benefits •Medical/Dental/Vision Benefits •Employer Paid Life/Long/Short Term Disability Insurance •401(K) Retirement Savings Plan •Training and Career Development •Employee Assistance Program •Paid Holidays and Vacations •Tuition Reimbursement •Paid Volunteer Time Of