Careers

Associate Training Manager

Boca Raton, FL

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of apartment homes. We are looking to add an experienced Associate Training Manager!

Responsible for the development and delivery of training programs to associates from all divisions – Management, Development and Construction.  They will be a goodwill ambassador for Altman and foster teamwork in their approach to every position they hold while providing training.  They will ensure alignment with strategic business objectives and ensure a high quality of delivery to all associates of the company.

Essential Duties and Responsibilities:

Training:

•  Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and collaborate with management from all divisions to identify company training needs.
• Deliver engaging content which aligns with the operational needs of the business and provides content that enhances performance.
• Oversee and direct seminars, workshops, individual training sessions, and lectures.
• Develop and implement an effective training curriculum for each division.
• Prepare hard copy training materials such as module summaries, videos, and presentations.
• Facilitate Train the Trainer sessions for those areas of the business where someone other than the Training Manager will be delivering the training material.
• Develop and conduct onboarding program for new associates
• Draw an overall or individualized training and development plan that addresses needs and expectations.
•  Monitor and evaluate training program’s effectiveness, success, and ROI periodically and report on them.
• Manage online Policy and Procedures Manual and provide on boarding / signature start support.
• Assign and track Gracehill online training compliance and communicate to portfolio.
• Order and monitor 3^rd party shopping reports.
• Prepare and assist with creating managers meetings, annual Altman awards and annual AMC conference.
• Monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
• Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
• Other duties assigned.

Minimum Qualifications

Education:

 Bachelor’s degree in Education, Business, Communication, Organizational Development, or comparable work experience.

 Experience:

• Must have a minimum of three to five years training/development experience.
• Multi-family property management experience strongly preferred.

 Skills:

•  Outstanding communication, facilitation, and presentation skills
• Strong computer/technology skills including Microsoft Office and Web Conferencing
• Ability to plan, multi-task and manage time effectively
• Ability to learn and institute Altman and industry standards
• A positive, team-oriented attitude
• Excellent leadership skills.
• Solid knowledge of the latest corporate training techniques
• Ability to work with a diverse group of people and customers
• Must be proactive, responsive and must demonstrate high level of performance
• Strong writing and record keeping ability for reports and training manuals
• Good computer and database skill
• Track record in designing and executing successful training programs

Leasing Consultant – Kissimmee, FL

Kissimmee, FL

Altman Management is seeking an EXPERIENCED Leasing Consultant for our apartment home community located in Kissimmee, Florida.

The ideal candidate is someone who is:

PASSIONATE about what they do, HAPPY, and likes to have fun.

INNOVATIVE & MOTIVATED.

VALUES our trademark standard of delivering an Exceptional Living Experience.

Has PERSONALITY; providing a personal touch, and strives each day to enhance the ease of living for those we serve.

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes.

The Leasing Consultant requirements include but are not limited to: • Lease apartments and aggressively sell the products and services of an apartment community. Develop, refine and effectively implement excellent telephone and personal sales skills–specifically, to respond to site visits or telephone inquiries, conduct site tours, effectively sell to prospects and lease apartments. Work to optimize occupancy while maximizing effective lease rent. Site tours include, but are not limited to, showing and transporting the prospect around the property in order to show the prospect all property amenities, model apartments, and available apartments. • This position will require the flexibility to work any of the seven days of the week, as scheduled by your supervisor, in order to accommodate the staffing needs of the community. • Work with the property management staff to develop and implement sales and marketing strategies, increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages. • Maintain thorough product knowledge of own property and that of major comparable competitors through site visits, tours, shops and telephone surveys. • Prepare all lease related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly and completely filled in and signed prior to resident move-in. • Follow established policy and procedures in the qualification, screening and acceptance of applicants for residency. • Assist with managing the day-to-day operation of the apartment-home community. Work with property manager to ensure apartments are ready for move-in and are maintained in a satisfactory manner • Maintain company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved. • Maintain prospect, traffic and leasing data, and assist with other computer data entry as necessary

Requirements: Minimum high school diploma or equivalent; college degree preferred. The position requires the ability to read, write and communicate fluently in English and the ability to accurately perform basic to intermediate mathematical functions. The position requires the ability to effectively communicate with people and put them at ease quickly. The following additional skills are required: • Effective organizational skills • Productive time-management skills • Professional Image • Positive Strong customer-service orientation • Successful sales and marketing abilities • Assertiveness • Ability to operate and understand personal computer functions and management software packages • Ability to function as a team player • Ability to accurately perform basic to intermediate mathematical functions • Familiarity with basic office procedures and equipment • Ability to apply principles of logical thinking to define problems, collect data, establish facts, draw valid conclusions and initiate course of action. • Ability to work at a fast pace, perform duties while under pressure, and meet deadlines • Yardi and Yieldstar software experience not required but helpful.
Minimum one year experience in apartment property management.
Some weekends are mandatory.

Property Director – Miramar

Miramar, Florida, Florida

Altman Management is seeking an EXCEPTIONAL Property Director for one of our newest premier apartment communities, Altis Miramar West, located in Miramar, Florida.

The ideal candidate is someone who is:

PASSIONATE about what they do, HAPPY, and likes to have fun. INNOVATIVE & MOTIVATED.

VALUES our trademark standard of delivering an Exceptional Living Experience.

Understands that RELATIONSHIPS built on honesty, empowerment and respect, fortify our business.

Has PERSONALITY; providing a personal touch, and strives each day to enhance the ease of living for those we serve.

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of luxury apartment homes.

The Property Director requirements include – but are not limited to:

Effectively manage and coordinate people, activates and available resources to accomplish property objectives as established by the annual budget, Regional Manager, and Property Owner. These objectives will include maximizing occupancy levels and property values. The Property Director is directly responsible for maintaining daily, weekly, and monthly reports, including accurate reporting of rents and deposits received. Submission of reports should be in a timely manner and in accordance with the AMC reporting schedule.

The following additional skills and responsibilities are required:

• Prepare all lease paperwork in an accurate and timely manner. Be able to explain all lease documents to new associates and prospective and existing residents. Ensure all documents are properly completed prior to resident move-in.
• Maintain company customer service standards. Respond to resident’s requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
• Maintain thorough product knowledge of own property and that of major competition through site visits, tours, and telephone surveys.
• Computer Proficiency – Microsoft Office Programs and Management Software (YARDI preferred).
• Excellent management, administrative, communication, and time management skills
• Excellent sales skills.
• Maintain professional image at all times.
• Ability to function as a team player.
• Familiarity with basic office procedures.
• Participate in company training classes, meetings, and activities as required.
• Outreach marketing is required.

Minimum two years’ experience in apartment property management with lease-up experience required.

This position will also require the flexibility to work any of the other days of the week in order to accommodate the staffing needs of the community.

Education

College degree preferred. The position requires the ability to read, write and communicate fluently in English and Spanish, and the ability to accurately perform basic to intermediate mathematical functions.

Employment Benefits

• Competitive Salaries
• Medical/Dental/Vision Benefits
• Bonus Programs
• Employer Paid Life/Long/Short Term Disability Insurance
• 401(K) Retirement Savings Plan
• Training and Career Development
• Employee Assistance Program
• Paid Holidays and Vacations
• Tuition Reimbursement
• Volunteer Paid Time Off

This property is a 100% non-smoking community.

Service Technician

St. Petersburg, Florida

Seeking an EXCEPTIONAL Service Technician for our apartment community, Promenade at Carillon, located in St. Petersburg, Florida.

Join our team and build a career with one of the nation’s leading multi-family developers, constructors, and managers of apartment homes.

The Service Technician responsibilities include but are not limited to:
• Assist Service Manager with maintaining the physical assets of the property in a neat, clean condition and in excellent state of repair in accordance with company operating standards and ensuring that service requests and repairs are performed correctly and in a timely manner.
• Assist the Service Manager with organizing and prioritizing service requests and general maintenance tasks.
• Work with Service Manager to ensure that vacant units are made rent-ready in a timely manner. Turns should be completed within three days unless there is an unforeseen complexity to the turn. In absence of Manager, oversee turn-key work of outside contractors.
• Perform preventive maintenance required for each piece of equipment in accordance with all provided Schedule(s) of Maintenance.
• Know and adhere to the company’s safety program, policies and procedures. Assist Service Manager with maintaining the hazard communications program. Promote and perform safe work practices.
• Read and write maintenance tickets as required. Read, comprehend and follow equipment operating instructions and instructions on how to use supplies.
• Clearly communicate with residents and maintain customer service standards.
• On call 50% of the time on a rotating schedule is required.
• Must have the ability to work weekends.
Education
• Minimum high school diploma or equivalent. For safety, productivity and service reasons the position requires the ability to speak, read and write English. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions.
Experience
• Required HVAC LICENSE
• Under direction of Service Manager, the Service Technician must be able to diagnose, repair and perform the following:
• Basic plumbing
• Basic electrical (when no license is required)
• Sheetrock
• General carpentry
• Painting
• Irrigation systems
• Landscaping
• Pressure washing
• Garbage and recycling removal